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Frequently Asked Questions

Oakland CA Hotel Fitness Center
What is check-in time?
Check-in time is 3 P.M.

What is check-out time?
Check-out time is 12 Noon.

Do you have a fitness center?
Yes, we do have a fitness center. The hours of operation are from 5:00 A.M. to 11:00 P.M. The fitness center includes the following equipment:

  • Treadmill
  • Bike
  • Rower
  • Stair Master
  • Elliptical
  • Universal

Do you charge for Wi-Fi?
Wi-Fi in the rooms and public areas is complimentary.

Are you a non-smoking hotel?
Our property is entirely non-smoking.

Do you have a pool?
Our beautifully landscaped courtyard features a pool. The pool area is open from 8 A.M. to 9 P.M. daily.

Do you have parking on-site?
Yes, we do have self-parking with a fee.

Do you have a business center?
Our business center has one desktop computer. The fee is $5 for every 20 minutes of use.

Does your hotel have a gift shop on the premises?
We do not; however, we do have vending machines available on-site.

Does your hotel have a shuttle from the Airport
We currently do not offer a shuttle to and from the airport. The following is a list of ways to travel to our hotel from SFO and OAK.

  • Taxi
  • Uber or Lyft
  • BART – to 11th and 12th street station.
  • Super Shuttle

Do you have a shuttle to downtown Oakland?
The free Broadway Shuttle bus is located across the street on the corner of Broadway and 3rd.
Monday-Thursday: 7 A.M. – 10 P.M.
Friday: 7 A.M. – 1 A.M.
Saturday: 6 P.M. – 1 A.M.

What is the best way to get to San Francisco from your hotel?
San Francisco is about 20 minutes away from the hotel. Below are the means of transportation to San Francisco.

  • BART
  • San Francisco Bay ferry
  • Taxi
  • Uber or Lyft

Dining

Dining – Do you offer a complimentary breakfast?
Breakfast is available at the Buttercup for a fee. Breakfast is served starting at 6 A.M.

Dining – Do you have a restaurant and bar onsite?
Yes, the Buttercup Bar and Grill serves breakfast, lunch and dinner. The hours are from 6 A.M. – 11 P.M.

Dining – Do you have room service?
Yes, we do. The hours are from 6:30 A.M. – 10 P.M.